Draft — not legal advice
Returns
How returns and refunds will work once ordering is live.
Draft template
This is an editable template. It must be reviewed by the business — and where appropriate a legal adviser — before publication. Missing details are marked below.
Your right to cancel
If you buy online you may have a statutory right to cancel within a set period after delivery. The applicable period and conditions depend on your country and will be confirmed at checkout.
How to return an item
- Contact us first so we can give you the correct return address for your item.
- Contact us first and we will send you the returns address for your item.
Refunds
Refunds are made to your original payment method once the return has been received and checked.
Faulty items
Your statutory rights for faulty goods are not affected.
Information still required
- Registered company name: Details coming soon
- Company number: Details coming soon
- Registered address: Details coming soon
- VAT number: Details coming soon
- Contact email: Details coming soon
- Contact telephone: Details coming soon